Shop Forums WordPress Plugins User receiving blank emails on forum post notifications

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    • #26342
      Karen Gerdes
      Participant

      One of our users has reported receiving blank forum post email notifications. The subject line is correct but the body of the email is blank. See attached screenshot. She initially received 2 correct email notifications, and then 2 days ago, the body of the email began arriving blank.

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    • #26345
      vinny
      Keymaster

      Hi Karen,

      Can you please provide the sample email in .eml format so I can see the headers?

      Also, please send me the information from the bbpnns support tab.

      Cheers,
      Vinny

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