subscribers changing their mind on unsubscribe

[Julia Reyes]

Vinny,

Does the one-click unsubscribe that can be used in emails only work once? For example, I have the situation where the user unsubscribes, then visits their profile and unchecks the opt out box.

Then later they decide they do want to unsubscribe again. I tried clicking the one-click unsubscribe link in the email again and got the attached error.

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[vinny]

Yes, it’s a one time click. This is by design, as from experience in other projects I noticed unexpected unsubscribes after the user had resubscribed.

If they can re-subscribe via their profile page, then can re-un-subscribe there, too, or in a new message.

[Julia Reyes]

Ah great. I see they can use a different email. Makes sense. Thanks.

[Author]

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