Home Forums WordPress Plugins subscribers changing their mind on unsubscribe

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    • #6054
      Julia Reyes


      Does the one-click unsubscribe that can be used in emails only work once? For example, I have the situation where the user unsubscribes, then visits their profile and unchecks the opt out box.

      Then later they decide they do want to unsubscribe again. I tried clicking the one-click unsubscribe link in the email again and got the attached error.

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    • #6056

      Yes, it’s a one time click. This is by design, as from experience in other projects I noticed unexpected unsubscribes after the user had resubscribed.

      If they can re-subscribe via their profile page, then can re-un-subscribe there, too, or in a new message.

    • #6057
      Julia Reyes

      Ah great. I see they can use a different email. Makes sense. Thanks.

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