[Resolved] Plugin API activation issue

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This topic contains 4 replies, has 2 voices, and was last updated by  beneppard 1 month, 4 weeks ago.

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  • April 15, 2019 at 10:55 am #9738

    beneppard
    Participant

    The following message is displayed at the top of my WordPress dashboard and the API key is listed as deactivated in my bbPNNS Opt-Out Settings:

    The bbPress Notify (No-Spam) – Opt Out Add-on API Key has not been activated, so the plugin is not checking for updates! Click here to activate bbPress Notify (No-Spam) – Opt Out Add-on.

    However, when I enter my API key and email I get the following message:

    Exceeded maximum number of activations.

    This is the only site I’ve attempted to install the plugin on.

  • April 15, 2019 at 11:49 am #9739

    vinny
    Keymaster

    Hi @beneppard,

    Please provide the order number as a private reply so I can look up the license issue.

    Cheers,
    Vinny

  • April 16, 2019 at 7:03 am #9756

    beneppard
    Participant
    This reply has been marked as private.
  • April 16, 2019 at 6:19 pm #9765

    vinny
    Keymaster

    Hi Ben,

    I sent you a new activation code via email. Please let me know if that one does not work.

    I’m closing the ticket for now.

    Cheers,
    Vinny

  • April 17, 2019 at 8:59 am #9769

    beneppard
    Participant

    That worked. Thanks!

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