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Viewing 7 posts - 1 through 7 (of 7 total)
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  • in reply to: Plugin Crashing Site #13864
    Patrice
    Participant

    Vinny,
    I am so overwhelmed by your generosity. All of us are grateful to your help with our Second Chance AIHA Dogs forum. I don’t know how we could moderate it without all the emails we get. Often enough I find myself somewhere out in public, in a corner, responding to a frantic owner’s post on the forum, via email, on my phone. Your plugins are so important to those of us who want to maintain some degree of privacy with bbPress forums.
    Thank you very much,
    Patrice

    in reply to: Plugin Crashing Site #13853
    Patrice
    Participant

    Hi Vinny,
    Thank you for the quick response! Here is the part of the email that describes the error.

    “Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, bbPress Notify (No-Spam) Digests.

    First, visit your website (http://www.secondchanceaihadogs.com/) and check for any visible issues. Next, visit the page where the error was caught (http://www.secondchanceaihadogs.com/wp-admin/plugins.php?plugin_status=all&paged=1&s) and check for any visible issues.

    Error Details
    =============
    An error of type E_ERROR was caused in line 32 of the file /home1/cybergia/public_html/secondchanceaihadogs/wp-content/plugins/bbpnns-digest/includes/controller/settings.class.php. Error message: Class ‘bbPress_Notify_noSpam’ not found ”

    I’m guessing this was error happened because the digest was activated before activating bbPress Notify (No-Spam). I had selected all plugins needing updating/activating and bulk updated/activated to speed up the process. Now look at all the time I have wasted….

    The bbPress Notify (No-Spam) installed on my site is ver 2.2.1 which seems to be the correct current version. I remember renewing that last fall, but it seems like the price has doubled to renew it on your shop page?

    I can’t afford the update for the digest so I will have to delete that plugin, I rely on donations for the website and too much comes out of my own pocket. ;-}
    My best Patrice

    Patrice
    Participant

    Vinny,
    Thank you! I found it in the downloads menu, worked great! Did you send an update notice? I haven’t been able to pay as much attention as I would like to my sites or my emails.
    My best Patrice

    Patrice
    Participant

    Hi Vinny,
    I have been having enormous problems for weeks with my site not being able to get into my dashboard, yes, getting those 500 messages. Using wordpress.com/sites Jetpack, I finally was able to disable all plugins and then enable them one at a time to find the problem. It took many hours but now I find it is this plugin that has been causing all the site and dashboard access issues.

    My problem now is that I get the 2.1 update. The disabled version in my plugins is 1.14.5. I checked my emails and found that I did update the license in 9-18. I went into my account in the dashboard and it shows the completed order but when I click on the product detail to download the license it just takes me to the product page to order again.
    Thank you, Patrice

    in reply to: Digest: Not sending emails #4440
    Patrice
    Participant

    Trisha,
    Read my post above from April 26th. All my notifications stopped abruptly and I finally found out it was Bluehost putting all my outgoing mail into a spam folder. Check with your ISP provider to see if they are blocking your notifications as spam. They can see bulk emails as suspect.

    in reply to: Digest: Not sending emails #4175
    Patrice
    Participant

    John,
    Well it was a thought.

    When I first starting using this digest plugin, Bluehost thought I was sending spam from my server, which is a no no for hosting. They were blocking all outgoing mail, ALL OF IT, from my blog. That included all the bbPress notifications. It took days to figure this all out. I had to fill out a form that required me to list the names of all the moderators getting notifications and attest that I had permission from them to send them these bulk notifications. What a mess. They treated this like a very serious violation and were about to lock out my account.

    We help owners care for very sick dogs and even missing a few notifications can mean a dog might die without our help. It was very stressful.

    Hope you figure this out. Tell me more about DNSExit. Would this be something I can use with my shared server on Bluehost?

    in reply to: Digest: Not sending emails #4170
    Patrice
    Participant

    I am just catching up to this topic. I may have an idea about why this is happening. I’ve been an owner of an lsoft email forum for many years. Many of the owners and moderators of these lists starting having trouble with multiple subscribers failing to notice the forum digests were going to their spam boxes. The many isp’s saw this glut of mail from one sender and thought it was spam, blocking that mail off their servers. Thus hundreds of folks with AOL or comcast addresses for instance would not get their mail and think that the moderator was blocking them.

    Try asking your subscribers to white list your digest email, even one person accidentally marking your digests as spam on a common isp can cause all mail to be blocked to everyone on the same isp. If you have a way to get error reports about sent mail, check into this to see if some isps are blocking the mail.

Viewing 7 posts - 1 through 7 (of 7 total)