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  • in reply to: Reply via email not working on mobile or web #27461
    anzccp
    Participant

    Thanks I’ll give them a go when the current plan runs out shortly.

    in reply to: Reply via email not working on mobile or web #27456
    anzccp
    Participant

    Thanks Vinny, I’m using VentraIP for hosting.

    in reply to: Reply via email not working on mobile or web #27453
    anzccp
    Participant

    Thanks for your help Vinny, unfortunately I am unable to install wp-cli on this server as it’s shared hosting and I don’t have sufficient privileges.

    I originally thought it may have been due to a plugin conflict with some of my other bbpress or security plugins, deactivating them all last time didn’t seem to solve the issue but after your recent reply I thought it may be my newsletter plugin Mailpoet and deactivating that did seem to do the trick, it now works as intended on mobile and for html. Have you seen this problem before? It may be because I’m using the host to send the newsletter emails and not a dedicated sending service.

    in reply to: Reply via email not working on mobile or web #27438
    anzccp
    Participant

    Did some more testing and was able to get it posting to the forum via web gmail and zoho by setting the reply to plain text. It won’t post to the forum otherwise no matter the plugin settings with allow html. Problem is I can’t find a mobile email app that allows sending via plain text, the samsung mail app allows switching off rich text but that doesn’t seem to work either.

    I’ve noticed just after sending a html email the webhook cron link says it had a critical error and I get this new entry in the wordpress error log, differs slightly depending on which client I am sending through:

    [04-Jul-2021 14:10:06 UTC] PHP Fatal error: Uncaught Error: Call to undefined method Html2Text\Html2Text::getText() in /home/anzccpor/public_html/wp-content/plugins/bbpnns-reply-by-email/includes/dal/mail_dao.class.php:1126
    Stack trace:
    #0 /home/anzccpor/public_html/wp-content/plugins/bbpnns-reply-by-email/includes/dal/mail_dao.class.php(604): BbpnnsReplyByEmail_DAL_Mail_Dao->extract_html(‘<body>\n <p>t…’, ‘x@bankovic.co’, ‘windows-1252’)
    #1 /home/anzccpor/public_html/wp-content/plugins/bbpnns-reply-by-email/includes/controller/check_mail.class.php(75): BbpnnsReplyByEmail_DAL_Mail_Dao->process_messages(Array)
    #2 /home/anzccpor/public_html/wp-includes/class-wp-hook.php(292): BbpnnsReplyByEmail_Controller_Check_Mail->check_mail(true)
    #3 /home/anzccpor/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(”, Array)
    #4 /home/anzccpor/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
    #5 /home/anzccpor/public_html/wp-content/plugins/bbpnns-reply-by-email/includes/controller/webhook.class.php(70): do_action(‘bbpnnsreply in /home/anzccpor/public_html/wp-content/plugins/bbpnns-reply-by-email/includes/dal/mail_dao.class.php on line 1126

    [04-Jul-2021 14:23:49 UTC] PHP Fatal error: Uncaught Error: Call to undefined method Html2Text\Html2Text::getText() in /home/anzccpor/public_html/wp-content/plugins/bbpnns-reply-by-email/includes/dal/mail_dao.class.php:1126
    Stack trace:
    #0 /home/anzccpor/public_html/wp-content/plugins/bbpnns-reply-by-email/includes/dal/mail_dao.class.php(604): BbpnnsReplyByEmail_DAL_Mail_Dao->extract_html(‘<body><div dir=…’, ‘bheaze@gmail.co…’, ‘UTF-8’)
    #1 /home/anzccpor/public_html/wp-content/plugins/bbpnns-reply-by-email/includes/controller/check_mail.class.php(75): BbpnnsReplyByEmail_DAL_Mail_Dao->process_messages(Array)
    #2 /home/anzccpor/public_html/wp-includes/class-wp-hook.php(292): BbpnnsReplyByEmail_Controller_Check_Mail->check_mail(true)
    #3 /home/anzccpor/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(”, Array)
    #4 /home/anzccpor/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
    #5 /home/anzccpor/public_html/wp-content/plugins/bbpnns-reply-by-email/includes/controller/webhook.class.php(70): do_action(‘bbpnnsreplybye in /home/anzccpor/public_html/wp-content/plugins/bbpnns-reply-by-email/includes/dal/mail_dao.class.php on line 1126

Viewing 4 posts - 1 through 4 (of 4 total)