Forum Replies Created

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • in reply to: Replies via email not wokring #27406
    Gareth Jones
    Participant

    Sorry, where do I find this?

    in reply to: Replies via email not wokring #27398
    Gareth Jones
    Participant

    Sorry for the late reply. I tried looking for the error email in my inbox but was not able to find one. I’ll try to contact the server support to see if there is an error that may be preventing the email to be sent through.

    in reply to: Replies via email not wokring #27355
    Gareth Jones
    Participant

    I didn’t receive any email but I had a talk with the wp engine support and they have provided me with a list of errors:

    3 PHP Fatal error: Uncaught Laminas\\Mail\\Storage\\Exception\\InvalidArgumentException: Header with Name to or to not found in /nas/content/live/busanalysts/wp-content/plugins/bbpnns-reply-by-email/includes/vendor/laminas/laminas-mail/src/Storage/Part.php:305\nStack trace:

    \n#0 /nas/content/live/busanalysts/wp-content/plugins/bbpnns-reply-by-email/includes/vendor/laminas/laminas-mail/src/Storage/Part.php(374): Laminas\\Mail\\Storage\\Part->getHeader(‘to’, ‘string’)

    \n#1 /nas/content/live/busanalysts/wp-content/plugins/bbpnns-reply-by-email/includes/dal/mail_dao.class.php(423): Laminas\\Mail\\Storage\\Part->__get(‘to’)

    \n#2 /nas/content/live/busanalysts/wp-content/plugins/bbpnns-reply-by-email/includes/dal/mail_dao.class.php(371): BbpnnsReplyByEmail_DAL_Mail_Dao->get_recipient(Object(Laminas\\Mail\\Storage\\Message))

    \n#3 /nas/content/live/busanalysts/wp-content/plugins/bbpnns-reply-by-email/includes/controller/check_mail.class.php(58): BbpnnsReplyByEmail_DAL_Mail_Dao->fetch_messages()

    \n#4 /nas/content/live/busanalysts/wp-includes/class-wp-hook.php(2 in /nas/content/live/busanalysts/wp-content/plugins/bbpnns-reply-by-email/includes/vendor/laminas/laminas-mail/src/Storage/Part.php on line 305

    2 PHP Fatal error: Uncaught Laminas\\Mail\\Storage\\Exception\\InvalidArgumentException: Header with Name to or to not found in /nas/content/live/busanalysts/wp-content/plugins/bbpnns-reply-by-email/includes/vendor/laminas/laminas-mail/src/Storage/Part.php:305\nStack trace:

    \n#0 /nas/content/live/busanalysts/wp-content/plugins/bbpnns-reply-by-email/includes/vendor/laminas/laminas-mail/src/Storage/Part.php(374): Laminas\\Mail\\Storage\\Part->getHeader(‘to’, ‘string’)

    \n#1 /nas/content/live/busanalysts/wp-content/plugins/bbpnns-reply-by-email/includes/dal/mail_dao.class.php(421): Laminas\\Mail\\Storage\\Part->__get(‘to’)

    \n#2 /nas/content/live/busanalysts/wp-content/plugins/bbpnns-reply-by-email/includes/dal/mail_dao.class.php(369): BbpnnsReplyByEmail_DAL_Mail_Dao->get_recipient(Object(Laminas\\Mail\\Storage\\Message))

    \n#3 /nas/content/live/busanalysts/wp-content/plugins/bbpnns-reply-by-email/includes/controller/check_mail.class.php(58): BbpnnsReplyByEmail_DAL_Mail_Dao->fetch_messages()

    \n#4 /nas/content/live/busanalysts/wp-includes/class-wp-hook.php(2 in /nas/content/live/busanalysts/wp-content/plugins/bbpnns-reply-by-email/includes/vendor/laminas/laminas-mail/src/Storage/Part.php on line 305

    Is this helpful?

    in reply to: Replies via email not wokring #27351
    Gareth Jones
    Participant

    Thanks for that. I have tried viewing the Webhook to a new tab but it returns a “There has been a critical error on this website.” error.

    in reply to: Replies via email not wokring #27348
    Gareth Jones
    Participant

    Thanks for the reply.

    Thanks for clearing that up. The site is not using a transactional email service. Where can I check if the webhook is set? There doesn’t seem to be a setting page for RBE in the backend.

Viewing 5 posts - 1 through 5 (of 5 total)