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Viewing 15 posts - 1 through 15 (of 15 total)
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  • Wayside
    Participant

    Hi Vinny, I unblocked them and I still have the same behavior.

    Here are my settings. https://www.screencast.com/t/2xWUVHAlp

    The idea is to have a daily digest for subscribed forums and have immediate notifications for any topics that I start or reply to and that I clicked the notified box. It used to work.

    Thanks for helping, I even deactivate the opt-out plugin temporarily to test and it did not change anything.

    Wayside
    Participant

    Hi Vinny,
    Thanks for your follow-up. See the image attached and the new screenshot https://www.screencast.com/t/9ms1pcCLER, the notify box is checked – I tested it like 10 times from different accounts and the notify me by replies is not working at all anymore.
    I use to work.

    We will not be able to continue using your plugins if that is not working – someone who posts a topic, really need to be able to receive instant notifications.
    Thanks for your help,
    Francoise

    Wayside
    Participant

    Hi,
    Could you please follow -up on this? it would be much appreciated.
    Thank you,
    Francoise

    Wayside
    Participant

    Hi Vinny,
    Note that when I wrote this topic, I clicked on the box to be notified by email for replies, and I did not receive anything – I search in my spam folder too. In our installation, I just noticed this morning the same problem. Any thoughts on that ?

    For the move of a topic: When you move a topic from a forum to another, you simply edit the topic in the dashboard and choose another forum. See screenshot: https://www.screencast.com/t/GBkOBpS1pjBn

    Thank you for your help on this,
    Francoise

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    in reply to: Questions for next version #4796
    Wayside
    Participant

    Note that if the default daily digest is working, that would be workable for us, even if users cannot change it.

    in reply to: Questions for next version #4795
    Wayside
    Participant

    They can’t see it in order to change it.

    As soon as I took out the role from Topic Recipient Roles.

    in reply to: Questions for next version #4793
    Wayside
    Participant

    Thank you – I updated the plugin and I will test it now.

    One thing that I noticed though is that a user is not able to change the digest frequency now that I took out the role from the topics – since the subscriptions is working, it would be logical that the user can change that frequency.

    best,
    Francoise

    in reply to: Questions for next version #4791
    Wayside
    Participant

    That is great, thank you Vinny.

    Unfortunately, even after I hit few check again a few times, I do not see the update in my wordpress dashboard – it happens often with wp-engine. Can I download the update in my account ? I do not see it in my download area.

    Francoise

    in reply to: Questions for next version #4788
    Wayside
    Participant

    Thank you Vinny,

    Here is the settings missing from my images: http://www.screencast.com/t/v2i1aSo2cXXE and http://www.screencast.com/t/GZ3y7P5rYc

    But if I take out the subscriber role from receiving new topic, will they receive the daily digest for the forums that they have subscribed to ? I tried to take out the role, but in the user profile, then I cannot even see the digest frequency choice.

    Maybe I am misunderstanding something ? The behaviour that would well is : clicking yes to the option do not receive global notifications and choosing the daily digest – but I want user to be able to change their digest frequency.

    Thank you,
    Francoise

    in reply to: Questions for next version #4786
    Wayside
    Participant

    Hi Vinny,

    Unfortunately, the new user does not have daily notifications, even if I have that setting sin the default. See all my settings here: http://www.screencast.com/t/acytE54FQCR5

    I just created a new user, and here his settings: http://www.screencast.com/t/vrpKYtUBbE

    On top of that we really need that all new user does not have global notifications, only the forum and topics they directly subscribe to.

    Any way we could achieve that ?

    Thank you for your support,
    Francoise

    in reply to: Can we share the actual reply content in an email digest? #4720
    Wayside
    Participant

    Thank you Vinny for your help.

    Yes, I tested it and it is working great now, except for the replies that duplicate the titles.

    I guess your new version will correct that, right ? Looking forward to it as my client is testing the website this week.

    Best,
    Francoise

    in reply to: Default settings #4719
    Wayside
    Participant

    Hi Vinny,

    Thank you for your answer. That will be much helpful if the vocabulary is more understandable for the user.

    To be more precise I would like that when a user register, it is automatically subscribed to the Daily Digest and does not receive anything else. So from my understand of your settings, the default settings for that would be :

    Receive Notifications No
    Forum Digest Preferences Daily
    Maintain Global Notifications No

    First: is those settings correct ?
    Second: is there a way to make them the default settings for every new user ?

    thank you,
    Francoise

    in reply to: Can we share the actual reply content in an email digest? #4714
    Wayside
    Participant

    Hi, I was wondering when the next update is coming ?

    Finally after users consulting, we would like to take out the new replies in the Digest – we would like only the new topics.

    Is that possible ?

    In a way our dream behaviour would have the new replies only when a user subscribe to a topic.

    Thank you,
    Francoise

    in reply to: Can we share the actual reply content in an email digest? #4632
    Wayside
    Participant

    Thank you Vinny, this is great. And late October is fine for us for V2, we have user testing planned early in November. If it is not ready at that time, I might ask you for a little help about those excerpt in the daily digest. I am happy that this solution is working.
    Best,
    Francoise

    in reply to: Can we share the actual reply content in an email digest? #4607
    Wayside
    Participant

    Hi,

    We just bought your plugins to test them, and in general it almost does what we would like, thank you for the great work on those plugins. It was easy to install and the documentation is good.

    Our main concern is the except in the Daily Digest, and actually, without an excerpt in the daily digest, we are not planning to continue our subscriptions. With no excerpt, if a topic have a lot of replies on a day, you would see in the daily digest, the topics titles repeating itself like this (see example below the line), and it really does not make sense for users.

    If you can add the excerpt, then we will be almost happy with your plugins, excerpt also for the repeating, topic title, reply to topic title that also look like a duplicate, but I am expecting that to not be too difficult to change in the html.

    I am happy that you are working on this for version 2 – can we expect that any time soon ?

    Thank you,
    Francoise

    Example of problematic Daily Digest when there are a lot of replies under a topic.
    ________________
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Viewing 15 posts - 1 through 15 (of 15 total)