Shop Forums WordPress Plugins Why the email notify can not be received in real time?

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    • #5011
      Jung Hsien
      Participant

      I have 500 members in my website.
      When I post a new topic, some of the members can not receive the email notify in real time. It will be delay abt 15-20 minutes. How to fix it?

      Thx

    • #5012
      vinny
      Keymaster

      Hi Jung,

      The system will send out 500 messages. Depending on your email settings (for example, if you’re using mailgun.com) they may throttle the delivery. It’s really not something we can control. You can try checking with your mailout provider (SMTP or web host – it depends on how you’re set up).

      Just confirm that you’re using background mailouts, as sending 500 messages in real time should be causing timeouts.

      Cheers,
      Vinny

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