Home Forums WordPress Plugins Plugin update deactivated Digests and can’t reactivate

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    • #29023
      janice
      Participant

      I did an update to the bbPress Notify (No-Spam) Digests plugin today and, for some reason, it deactivated the plugin and removed the API key and Product ID info. I re-entered the master API key and the Product ID for digests; however, I am receiving the following error:
      Cannot activate API Key. No API resources available.

      I have both the Digests and Notify plugins and both were renewed and don’t come up for renewal until next year. Please provide direction on how to get this working again. Thanks in advance.

    • #29024
      vinny
      Keymaster

      Hi Janice, thanks for reaching out.

      This is normally fixed by going to WP Admin > Settings > bbPress Notify (No-Spam) Digests Activation > API Key Deactivation. Check the Deactivate API Key if it’s not already checked and click Save Changes. That should release the license on our end. Let me know if that doesn’t fix it and we’ll try something else.

      Cheers,
      Vinny

    • #29042
      janice
      Participant

      Thank you for the response, Vinny. Unfortunately, that did not fix the issue.

    • #29043
      vinny
      Keymaster

      I’ve cleared it on my end. Please try again.

    • #29044
      janice
      Participant

      Thank you so much – that fixed it!

    • #29046
      vinny
      Keymaster

      I’m glad to hear that!

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