No line breaks in topic content when Bulk Mailer add-on is enabled

[Torben Heikel]

Hi

When I enable the Bulk Mailer add-on in BuddyBoss the output of [topic-content] is stripping all the line breaks, so the whole message is one big paragraph. If I disable Bulk Mailer again the email looks nice again.

I use Mailgun as Mailer Service and have never had any problems before with them.

Best wishes
Torben

[vinny]

Hi Torben,

Thanks for reaching out. Can you try it with vanilla bbPress on a staging server and let me know if the issue also happens?

Cheers,
Vinny

[Torben Heikel]

Hi Vinny

Yes of course. I have now tried on a staging server with the following plugins:
bbPress 2.6.6
bbPress Notify (No-Spam) 2.17
bbPress Notify (No-Spam) Bulk Mailer 1.6.5
WP Mail SMTP 3.0.3

And the Twenty Twenty-One theme.

Unfortunately, the issue is the same (even though BuddyBoss only runs on a fork of bbPress 2.5.14-6684).

[Torben Heikel]

This reply has been marked as private.

[Torben Heikel]

Hi Vinny

Did you have a look at my issue with the Bulk Mailer add-on?

All the best
Torben

[vinny]

Hi Torben,

Sorry for the delay. The fix has been released in version 1.6.6.

Cheers,
Vinny

[Torben Heikel]

Hi again Vinny

Thank you for the fix, but I just realise that it didn’t fix the issue when someone reply to an email. If the Bulk Mailer add-on is enabled it works fine for new topics where “[topic-content]” returns text with line breaks. But with replies “[reply-content]” output the text with no line breaks.

It also seems that it takes much longer to send the replies than the topics. In BuddyBoss the send button keeps spinning when I hit a reply. With topics, it’s sending right away without spinning.

I hope you can help again!

/Torben

[vinny]

Hi Torben,

I can’t remember if I checked against “[reply-content]”, but it may as well have slipped through the cracks. As for the send button spinning, please enable background notifications. You probably have more people set to receive replies than topics, which is causing the posting process to hang until all emails have been sent out. With background notifications enabled, this will no longer happen.

Cheers,
Vinny

[Torben Heikel]

Hi Vinny

Thanks. It would be awesome if you could check and fix the [reply-content] issue!

I’m not happy to enable background notifications because I need the notifications being send instantly when a topic or a reply has been written. And actually it’s the same people that gets the replies and topics so they should react with the same “spinning”

[vinny]

If you create a real cron job to run every minute, then your users won’t have to wait more than that long to get their notifications. I recommend using wp-cli (if it’s available in your host) to run the job:

/path/to/wp --path=/path/to/wordpress cron event run --due-now >/dev/null 2>&1

Change the paths above to point to the right place and you’ll have excellent results.

[vinny]

Hi Torben,

I’ve released the fix in version 1.6.7. Please update.

Cheers,
Vinny

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