Invalid XML Element

[Gressa]

I am unable to get the Shipping Extension to work, even after I have called the USPS to enable production access. In the Shipping Option, I get the following error message:

US Postal Service
Invalid XML Element content is incomplete according to the DTD/Schema. line=0 pos= 1668

Please help!!

[Gressa]

The latest response XML is as follows:

<?xml version=”1.0″?>
<root>
<Error>
<Number>-2147219085</Number>
<Source>Rate_Respond.;SOLServerRates.RateV4_Respond</Source>
<Description>Invalid XML Element content is incomplete according to the DTD/Schema.
line= 0 pos= 1668</Description>
<HelpFile/>
<HelpContext>1000440</HelpContext>
</Error>
</root>

[vinny]

Hi Gressa,

Please provide the Request XML, as that’s where the problem seems to be.

Thanks,
Vinny

[Gressa]

Here it is:

<?xml version=”1.0″?>
<RateV4Request USERID=”***REMOVED***”>
<Revision>2</Revision>
</RateV4Request>

[vinny]

It’s totally empty. Did you configure the plugin at all?

[Gressa]

OK, I feel rather sheepish… I had bout 75% of the fields filled in, not realizing I needed to fill in the rest. Thank you for pointing to what seems to be a simple solution! All seems to be working properly at this point. Thanks again!

[Author]

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