Shop Forums WordPress Plugins FedEX Plugin Live Credentials

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    • #1962
      Robert
      Guest

      I am adding FedEx shipping as an option for my client’s web store. I received my test credentials and my production credentials from FEDex.
      When I use my test credentials, I receive freight quotes back on the checkout page just fine.
      When I switch to live/production credentials, quotes are not returned and the little working icon just spins.
      If I use my production credentials in place of my test credentials in the shipping extension plugin, I receive a “meter number is missing or invalid” error when live shipping rates are pulled.
      Any ideas on what could be causing this error? Thanks for your help…

    • #1963
      vinny
      Keymaster

      Hi Robert,

      Please turn on firebug and check the console for what is being returned when the throbber just spins. Also please turn on debugging in Settings->eShop Shipping Extension and send me the Request and Response XMLs at vinny [at] usestrict [dot] net.

      Feel free to send the link to your site with the live credentials so I can have a look.

      Cheers,
      Vinny

    • #1964
      vinny
      Keymaster

      The issue you’re seeing was fixed in version 1.2.2. Current version is 1.2.4. Please update the the latest version.

      Cheers,
      Vinny

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