I am adding FedEx shipping as an option for my client’s web store. I received my test credentials and my production credentials from FEDex.
When I use my test credentials, I receive freight quotes back on the checkout page just fine.
When I switch to live/production credentials, quotes are not returned and the little working icon just spins.
If I use my production credentials in place of my test credentials in the shipping extension plugin, I receive a “meter number is missing or invalid” error when live shipping rates are pulled.
Any ideas on what could be causing this error? Thanks for your help…
Please turn on firebug and check the console for what is being returned when the throbber just spins. Also please turn on debugging in Settings->eShop Shipping Extension and send me the Request and Response XMLs at vinny [at] usestrict [dot] net.
Feel free to send the link to your site with the live credentials so I can have a look.