“Could Not Connect to Mail Server” with bbPress RBE

[Jeremy Freeman]

Hi,

We have just installed bbpress RBE and did a test by sending a group messsage and we hit an error immediately.

get_access_token() call failed. Google says: {
“error”: “invalid_grant”,
“error_description”: “Malformed auth code.”

Support info is:

Array
(
[provider] => gmail_oauth
[type] => oAuth
[recipient] => (email address hidden)
[delete_read_messages] => 1
[last_message_epoch] => 0
[allow_images] =>
[allowed_attachments] => Array
(
)

[allow_html] => 1
[max_upload_size] => 100
[max_upload_unit] => KB
[max_upload_total_size] => 300
[max_upload_total_unit] => KB
[smtp_host] =>
[smtp_port] =>
[smtp_ssl] => NO
[smtp_auth] => 0
[smtp_username] =>
[smtp_password] =>
[check_method] => webhook
[check_frequency] => 1
[trigger_url_key] => ***REDACTED***
[subscription_integration] => force_forum_subscribers
[subscribe_to_topics] => 1
[topics_by_email_enabled] => 1
[title_max_length] => 80
[oauth_access_token] => ***REDACTED***
[oauth_client_id] => (hidden)
[oauth_client_secret] => (hidden)
[reply_above_string] => If you want to reply, type it above this line
[click_to_reply_text] => Click to reply
[digests_integration_enabled] =>
[is_complete] => 1
[connection_test] => 1
[server_port_accessible] => N/A
)

Your help would be appreciated. Thanks.

[vinny]

Hi Jeremy,

I did some digging and it looks like this happens when the auth code gets encoded by Google. I’ll work on a fix and release it by Friday.

Cheers,
Vinny

[vinny]

Hi Jeremy,

I’ve released the fix in version 2.6.3. Please disconnect and reconnect the plugin from your gmail account for it to work.

Cheers,
Vinny

[Jeremy Freeman]

Hi Vinny,

Thanks for the update. We are no longer receiving that error message. However, I am having trouble editing the email notifications which we receive. I have checked the bbpnns plugin notification and it is not the same as what I am receiving with a Topic creation or Reply.

This is the email I am receiving:

“##-If you want to reply, type it above this line-##

Hello!

A new reply has been posted by Arianna Julie.
Topic title: Reply To: New Topic for Link CHange
Topic url: (hidden)

Excerpt: Test a reply by Arianna.”

Whereas this is the ‘Email Body’ in bbpnns settings:

“Hello!

A new reply has been posted by [reply-author].
Topic title: [reply-title]
Topic url: [reply-url]

Excerpt:
[reply-excerpt]”

As you can see, there is no ‘Reply-To’ in bbpnns’s setting. Is the former notification being generated by the RBE plugin? If so, how do we edit it?

Cheers.

• This reply was modified 2 years, 5 months ago by Jeremy Freeman.
• This reply was modified 2 years, 5 months ago by Jeremy Freeman.

[Jeremy Freeman]

In addition to the above, after replying to the notification email, our reply doesn’t show on the topic or reply.

[vinny]

Hi Jeremy,

There are two plugins at play here: bbpnns and bbpnns-rbe.

bbpnns sends out the notifications based on the templates that you provided. While preparing to send out the notifications, the RBE plugin does two things: a) Injects the reply-above string (which you can edit in the RBE settings); b) Injects reply-to headers in the email.

As for email replies showing in the forums, you need to set RBE up to either run with WP Cron or with webhooks + a real cron job.

Please read the From Email to Forums section of the documentation to have a better understanding of what needs to be done:

https://usestrict.net/bbpress-notify-no-spam-reply-by-email-documentation/#from-email-to-forums

Let me know if you need further help and I’ll gladly clarify any doubts.

Cheers,
Vinny

[Jeremy Freeman]

Hi Vinny,

Thanks for your reply. How do we edit the ‘reply-to’ added to the bbpnns notifications – in particular the reply-link. Is there a setting in the RBE plugin to do this or a code snippet I can use?

Cheers.

[vinny]

Go to Admin > Settings > bbPress Notify (No-Spam) – Reply by Email Settings > General Tab > Message Preferences (second box from the top, just below the connection box).

[Jeremy Freeman]

Hi Vinny,

All that box has is the option to edit the reply-above string. I am wanting to edit the ‘Reply-To’ link that is being sent in the notification which isn’t being added by the bbppns plugin.

Attachments:

You must be logged in to view attached files.

[vinny]

Oh, you mean the one in the topic title line?

You’re getting that because you’re using [reply-title] instead of [topic-title]. “Reply To” in the title is set by bbPress.

Note that there is a set of [reply-…] and [topic-…] tags. They print out different things.

I explain each one in https://usestrict.net/bbpress-notify-no-spam-documentation/#topics-tab and https://usestrict.net/bbpress-notify-no-spam-documentation/#replies-tab.

Cheers,
Vinny

[Jeremy Freeman]

Thanks for those links Vinny.

That would mean that the link would be uneditable if ‘Reply To: New Topic for Link CHange’ is set by bbPress. That is a real shame as that was what we were needing to do. Those links look awful. :-/

Your prompt and friendly support is much appreciated. Thank you.

[vinny]

Alas, the title isn’t editable as it’s provided by bbPress. That said, if you use [topic-title] instead of [reply-title], it will not have the ‘Reply to:’ part.

[Jeremy Freeman]

Hi Vinny,

It looks like that is our only option. Thanks again for your assistance.

Cheers.

[Author]

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