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January 28, 2019 at 2:05 pm #8712
Thanks for reaching out.
I can and do definitely change my plugin to accommodate issues with conflicts. But I’d rather know exactly the cause of the issue before just blindly changing the code.
Have you been able to find any relevant messages in your error logs?
What version of bbpnns are you using?
If 2.x, were you able to run the db updater?
Can you provide the information in the Support tab in the settings screen?