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#8705
Patrice
Participant

Hi Vinny,
I have been having enormous problems for weeks with my site not being able to get into my dashboard, yes, getting those 500 messages. Using wordpress.com/sites Jetpack, I finally was able to disable all plugins and then enable them one at a time to find the problem. It took many hours but now I find it is this plugin that has been causing all the site and dashboard access issues.

My problem now is that I get the 2.1 update. The disabled version in my plugins is 1.14.5. I checked my emails and found that I did update the license in 9-18. I went into my account in the dashboard and it shows the completed order but when I click on the product detail to download the license it just takes me to the product page to order again.
Thank you, Patrice