Reply To: Reply By Email not working

[Bobby Lee]

Hi Vinny thank you for the response. To your questions – We have had it configured by WP cron. I looked at setting up the Webhook via Zapier app, but it appears it requires a premium subscription? Thanks for the tip on force-recheck in the URL.

As for current issue status – we are still not working correctly, I’m seeing a couple symptoms. Anything else to check? Could these be related or separate issues?

1. It appears since my first message to you, the RBE did run and processed many of our old email response; they have been moved from the Inbox to the bbpns_rbe_processed tag. However, they did not get posted as replies to the forum site.

2. There is 1 email unread still in my RBE inbox left unprocessed. The log has the following message regarding this entry:

[17/11/2023 17:28:30] Could not find one of user_id or forum_id in the hashed data. Skipping message. Array
(
[message] => Array
(
[From] => First Last <[email protected]>
[Subject] => Re: [Forums] New topic: ISO Individual
[Date] => Fri, 17 Nov 2023 11:27:13 -0600
)

[data] => u0|f100002187|r0|t100002643
)

Note: In the last 2 days I was trying different email address to process RBE, as well as the Sent By email address setting. Those have be reset to the previous settings.

Thank you again for your help.
Bobby