Reply To: Error When Trying to Connect Reply by Email

[vinny]

Thanks for the info. I went ahead and set it as private for you.

The RBE plugin tries to create two folders in your IMAP mailbox:

* bbpnns_rbe_failed
* bbpnns_rbe_processed

That’s where it’s dying. For some reason, your IMAP account isn’t letting it create said folders. Can you try to create them manually? You should probably also check with hosting support as you might run into issues later when the plugin tries to move the messages to their respective folders.

Cheers,
Vinny