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Just following up with you today on the issue of when a user submits a post onto the forum, it posts multiple times. Were you able to identify why this is happening and how we can fix it?
Can you confirm that this is happening when replying by email? Or is it when they create a post via the browser? The symptom you describe is common when there are many users to be notificed and admins have not turned on background notifications in the bbpnns settings. This causes the post submission to time out while waiting for all of the notifications to get sent. Once it times out, the user tries again, and again, and again until they give up altogether. Each attempt generates a new post.