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Thanks for your help Vinny, unfortunately I am unable to install wp-cli on this server as it’s shared hosting and I don’t have sufficient privileges.
I originally thought it may have been due to a plugin conflict with some of my other bbpress or security plugins, deactivating them all last time didn’t seem to solve the issue but after your recent reply I thought it may be my newsletter plugin Mailpoet and deactivating that did seem to do the trick, it now works as intended on mobile and for html. Have you seen this problem before? It may be because I’m using the host to send the newsletter emails and not a dedicated sending service.