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May 14, 2021 at 8:53 am #27178
Kellee, could it be that you have the plugin installed on production *and* staging, both using the same mailbox? Would you mind emailing me a copy of the message that is failing to be processed, in .eml format (click the vertical … menu next to the message and select Download message). Please send it to vinny [at] usestrict [dot] net.